Deputy Prime Minister and Foreign Minister Ishaq Dar consular services review focused on improving public service delivery during a high-level meeting at the Ministry of Foreign Affairs on Thursday. The meeting examined measures aimed at making consular services more efficient, transparent, and accessible for citizens across the country.
Officials briefed the deputy prime minister on ongoing reforms designed to improve customer experience. They informed the meeting that a phased digital transformation plan was being prepared to modernise consular services and reduce processing delays for applicants seeking official documentation.
The briefing also highlighted plans to introduce morning and evening service shifts at consular offices. The proposed expansion is intended to increase daily service capacity and provide greater convenience for citizens who require passport, attestation, and other consular-related services.
During the meeting, Ishaq Dar consular services reforms were described as part of the government’s broader agenda to strengthen public institutions through technology and administrative improvements. Officials said the digitalisation initiative would help improve transparency while reducing waiting times.
Ishaq Dar directed the relevant authorities to ensure that consular services become stronger, more efficient, and fully responsive to public needs. He stressed that citizens should receive timely, simple, and high-quality services without unnecessary procedural hurdles.
The deputy prime minister said improving public service delivery remains one of the government’s important priorities. He instructed officials to implement all necessary administrative measures to ensure the successful execution of the planned reforms and maintain high service standards.
The Ishaq Dar consular services initiative reflects the government’s commitment to modernising public services through digital solutions and operational improvements. The planned reforms are expected to enhance convenience, improve efficiency, and provide a better overall experience for people seeking consular assistance.
